Payment delays can happen due to processing times, system checks, or verification procedures.Typically, payments take around 6-7 business days to process. If you still haven’t received your payment after this time, please contact customer support.

After registering, you will be prompted to complete your KYC details. This typically includes uploading a government-issued ID, proof of address, and a recent photo. You can update this information at any time under the “Profile” section in the app.

To add or update your bank details, follow these steps:
Go to your Profile section in the app.
Find the “Bank Details” section.
Enter or update your bank account information.
Save the changes, and your details will be updated for future payments.
If you’re unable to update the bank details yourself, you can provide us with the necessary information, and we’ll update it for you from the backend.

Yes, you can earn points for bulk purchases! In our application, there is an “Invoice” option where you can upload your invoice details for the sheets you have purchased. Once the invoice is verified and the quality of the sheets is confirmed, the points will be credited to your account. You can then redeem these points as per the available rewards.

To upload your invoice and earn points, follow these steps
Go to the “Invoices” section in the app.
Select the “Seller” and enter the Invoice Date and Invoice Number.
Attach a clear picture of the invoice.
Upload the invoice.
The app will automatically process the invoice, and if it meets the program’s criteria, you’ll receive
points.

Your invoice may have been rejected for one of the following reasons:
The invoice picture was unclear or blurry.
The quality mentioned on the invoice does not match the actual product.
The invoice may not be from the current financial year.
The sheet purchased may not be an ACP (Aluminium Composite Panel).
The invoice could be a duplicate of one already submitted.

You can refer others through the “Referral Program” section in the app. Share your unique
referral link or code with friends. When they register and make qualifying purchases, you will earn
additional points.

Please provide us with your new mobile number, and we will update it for you from the
backend.

Don’t worry! Your account can be recovered. Kindly provide your registered mobile number.

We used to maintain a list of dealers by area, and we can provide you with the details based on your location. Please share your area or region, and we will inform you of the authorized dealer for that area.

You can download the app directly from the Google Play Store (for Android) or the Apple App Store (for iOS). If you’re still facing issues, don’t worry—we can send you the download link directly to your WhatsApp number.​

The current scheme may apply only to specific products or sheet types. To find out if your purchase qualifies, please check the details of the scheme in the app pop-up or in the notifications section.

Ensure you have a valid mobile number to register your account. Download and open the app,then click the “Register” button. Enter your details, including your email address, phone number, state, city, and district. Make sure to save all your information.

If you encounter any issues or can’t register through the app, you can provide us with your details, and we’ll add you from the backend.

There are no specific eligibility criteria for most schemes. You can simply scan your purchases or invoices to earn reward points. These points will be automatically credited to your account once they are verified.​

Try restarting your device and reinstalling the app. If the issue continues, check for any updates for the app in the Play Store or App Store.

The duration of a scheme is predefined and cannot usually be extended. However, new schemes or offers may be introduced, so keep an eye on updates in the app.

To change the language, go to the app settings, and look for the “Language” option. You can select your preferred language from the available choices.

Points earning may be subject to certain limits depending on the scheme or offer. Check the specific offer details in the app pop-up.

Open the app and go to the “Profile” section. You can update your personal details, including name, contact number, and email address from here.